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Customer Sales Representative - Seasonal / Saisonnier

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Organization Overview:

Gananoque Boat Line

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Industry Sector: Other / Autre

Organization Description:

1000 Islands Boat Tours

Job Listing #565

Customer Sales Representative • Seasonal / Saisonnier

Date Posted: 06 Feb 2018

Application Deadline: 02 Mar 2018

Location: Town of Gananoque

Category: Sales/Customer Service / Vente

Hours Per Week: 40

Pay Rate: Hourly Wage / Rémunération Horaire $14/hr

Language Requirements: English / Anglais

Job Description:

Gananoque Boat Line is hiring customer sales representatives to work in our ticket offices. Seasonal work beginning April.

The general duties of a customer service representative (CSR) is to interact with customer questions related to the products and services we offer. CSR’s must be able to provide a high level of customer service. The main responsibility of a CSR is to sell tickets and book reservations in our system for our various tours available. CSR’s are also responsible for answering the phone and responding to inquiries.

Qualifications:

  • Ability to speak multiple languages is an asset.
  • Excellent communication skills
  • Ability to deal with customer complaints in a reasonable manner
  • Ability to solve problems in an efficient and effective way
  • Computer skills required
  • Knowledge of products offered and ability to upsell.
  • Ability to deal with high volumes of people during high points

    How to Apply: Applicants can drop off a resume at 280 Main St., Gananoque, Ontario or apply at www.ganboatline.com in the careers section.

Additional Requirements:

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